Privacy Policy

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Last updated: August 3, 2021
EMist (“us”, “we”, or “our”) operates the EMist website (the “Site”).

This page informs you of our policies regarding the collection, use and disclosure of your information when you use our Site.

We use your Personal Information for providing and improving the Site and the services and products we offer. By using the Site, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://emist.com

Information Collection And Use

We collect information about you depending on how you use our Site.  For example, while using certain sections and features of our Site, we may ask you to provide us with certain Personally Identifiable Information (“Personal Information”) that can be used to contact or identify you. Personal Information may include, but is not limited to:

  • Name
  • Email address
  • Telephone number
  • Address

Below is a summary of the type of information we collect about you from various sources:

  • Information You Provide to Us. We collect information provided to us directly from you, such as when you register an account, subscribe to our communications, make purchases, contact us with questions or comments, or participate in our online forums, promotions and social media platforms.
  • Device Information. When you visit our Site, we collect information from your devices (computers, mobile phones, tablets, etc.). This information includes your IP address, device advertising ID, information about your operating system, how you use the device, and your physical location.
  • Information from Other Sources/Technologies. In addition to the information that we collect from you directly, we may also receive information about you from technologies or other sources, including third parties, such as our business partners, our affiliates, publicly available sources, or social networks in which you participate. For example, we collect certain information that is posted on social media sites, blogs and other websites.

We collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Use And Processing of Information

We use the information we collect to deliver, and improve our products and services, as well as to understand how you use and interact with our Site. In addition to the purposes and uses described above, we use information in the following ways:

  • to complete transactions you have requested or fulfill orders you have placed;
  • to respond to or follow-up on your comments, reviews, inquiries and other requests;
  • to implement social networking features you have activated;
  • to communicate with you about your account;
  • for internal administrative purposes, as well as to manage our relationships;
  • for such other purposes as you may consent (from time to time); or
  • as otherwise permitted or required by applicable law.

Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you complete an online purchase we may collect your information to perform our contract with you, but we also collect your information as we have a legitimate interest in maintaining your information after your transaction is complete so that we can quickly and easily respond to any questions you may have about your order. As a result (and as permitted by law), our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.  We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Sharing of Information

In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations as permitted by law:

  • Affiliates and Acquisitions. We may share information with our corporate affiliates (e.g., sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage.
  • Business Partners. We may share your information with business partners, such as service providers, vendors, and retail partners (and their service providers). Among other things, business partners may help us to administer our website, assist or support our business operations, conduct surveys, provide technical support, conduct research and analysis, process payments, and assist in the fulfillment of orders.
  • Legal Process. We may be required to disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, to comply with current or future laws, subpoenas, or to respond to requests from public and government authorities. We may also share your information in order to enforce our terms and conditions, to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, to protect our operations or those of any of our affiliates, or to comply with your request for the shipment of products to or the provision of services by a third party intermediary.
  • Public Forums. We may offer community features and public interactive forums through our Site, such as discussion boards, product reviews, chat rooms, forums, wikis, social networking platforms and blogs. If you decide to submit information on these pages, that information may be publicly available.

Security

The security of your Personal Information is important to us, however, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we use reasonable efforts to protect your Personal Information from unauthorized access, use, or disclosure, we cannot guarantee the security of your Personal Information. In the event that we are required by law to inform you of a breach affecting your Personal Information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Certain sections and features of our Site require you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, selecting a strong password and constructing a unique password. You are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.

Links To Other Sites

Our Site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.  We have no control over the privacy practices of websites or applications that we do not own. Any Personal Information that you provide through third party websites, applications or other means will be governed by the privacy policies applicable to those third parties and mediums.

Children’s Privacy

Our Site does not address anyone under the age of 18 (“Children”).  We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.  You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Additional Information for California Residents. California law indicates that organizations should disclose for California residents whether certain categories of information are collected, made available to third parties in exchange for valuable consideration (“sold”) or disclosed for an organization’s “business purpose” as those terms are defined under California law. You can find a list of the categories of information that we collect and how we share the information below. Please note that because this list is comprehensive it may refer to types of information that we share about people other than yourself. If you would like more information concerning the categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing please submit a written request to us at our address below. We do not discriminate against California consumers who exercise their privacy rights.

OPT-OUT

All users of the Site have the right to opt-out or withdraw consent to the collection or use of your data. If you withdraw consent, please be advised that it may terminate or limit our ability to provide you with certain services and to perform certain functions. However, you may continue to use our Site in accordance with the Terms and Privacy Policy.

We disclose Personal Information to our third party partners as described in this Privacy Policy. If you wish to limit or cease the disclosure of your Personal Information to third parties, you may opt-out of such third party disclosures by changing your preferences in your profile or sending us a notice through our contact information below.

You may also request to view and change your preferences, and settings in your account dashboard provided that you set up a user profile on our site, or by emailing utilizing the contact information below. Additionally, as an EU resident, you may also opt out or withdraw consents, request to correct errors in data, or request that your personal data be removed by informing us through our contact information below. If you withdraw consent, we will erase or remove the relevant personal data collected.

Contact Us

If you have any questions about this Privacy Policy, please contact us.  Our contact information may be found on our website.

privacy@emist.com

133 Nursery Lane

Fort Worth, Texas 76114

 

California Information Collection and Sharing Disclosure

Methods of Identification

Collected

Disclosed

Sold

Data Collection Examples

Characteristics & Address

Name/ Nickname/Alias

YES

YES

NO

First Name, Last name and any alias’ associated with information a user enters.

Contact information (postal address/ telephone number, e-mail address)

YES

YES

NO

Address, phone number and email required for shipping information, marketing analytics etc.

Internet identification information (IP addresses, bandwidth)

YES

YES

NO

Track information on a user’s IP address for auditing and security purposes.

Physical Characteristics

NO

YES

 

N/A

 

 

 

 

 

Financial Info

 

 

 

 

Credit Card Number

YES

YES

NO

Third party necessary to complete transactions and provide our products and services, including order management and fulfillment providers, and agents.                                                                                              Third party that assist us with information technology and security programs, fraud prevention, detection, and mitigation.

Debit Card Number

YES

YES

NO

Third party necessary to complete transactions and provide our products and services, including order management and fulfillment providers, and agents.                                                                                           Third party that assist us with information technology and security programs, fraud prevention, detection, and mitigation.

Other Financial Information

YES

YES

NO

Third party necessary to complete transactions and provide our products and services, including order management and fulfillment providers, and agents.                                                                                          Third party that assist us with information technology and security programs, fraud prevention, detection, and mitigation.

 

 

 

 

 

 

Commercial Information

 

 

 

 

Information about products and services obtained from us

YES

YES

NO

Marketing promotions. Third party retains customer data regarding customer purchases.

Individual’s preferences

YES

YES

NO

 

Consuming Histories or tendencies

YES

YES

NO

Cookies store sessions on the website about previous data and retain cart info.

 

 

 

 

 

Network Activity data

 

 

 

 

Browsing and search history

YES

YES

NO

Third parties will track which web browser users navigate the site with. Search History is also covered by cookies.

Information about website interactions and usage

YES

YES

NO

Plugins are used to track where users click and use their mouse. Along with how long they spend on a page.

 

 

 

 

 

Location Data

 

 

 

 

Physical location

YES

YES

NO

For reasons of shipping and fulfillment, marketing analytics and threat detection.

 

 

 

 

 

Electronic Data

 

 

 

 

Audio recording (customer service call recordings)

YES

YES

NO

Customer Service calls are stored in cloud services.

 

Location
133 Nursery Lane
Fort Worth, Texas 76114

Office Hours
M-F: 8am - 5pm

Customer Service
888.534.7001

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